Effective communications contribute to a positive work environment and can reduce stress and wasted time.
At beproductive.ie we focus on the skills required to ensure that team members communicate well together which can lead to increased productivity.
The objective of the workshop is to provide an overview of the following topics:
1) Listening and Delivery Skills
Different communications styles
Important of language, tone and message
Awareness of reactions and response
2) Communications Processes
Meeting processes for internal & external meetings
Email process to achieve structure and clarity
3) Creative Problem Solving
Overview of techniques
Team brainstorming exercise
This course will include a mixture of presentation, group discussion and group activities.
The participants will receive: 1) a transcript of the slides presented and 2) worksheet templates as demonstrated during the training session.