Effective communications contribute to a positive work environment and can reduce stress and wasted time. At beproductive.ie we focus on the skills required to ensure that team members communicate well together which can lead to increased productivity.
The objective of the workshop is to provide an overview of the following topics:
Listening and Delivery Skills
- Different communications styles
- Important of language, tone and message
- Awareness of reactions and response
- Meeting processes for internal & external meetings
- Email process to achieve structure and clarity
Creative Problem Solving
- Overview of techniques
- Team brainstorming exercise
This course will include a mixture of presentation, group discussion and group activities.
The participants will receive: 1) a transcript of the slides presented and 2) worksheet templates as demonstrated during the training session.